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Welcome to Property Casualty Insurance Consultants (PCIC-LLC),  your partner in cross-selling to perfection.  We are a national consulting firm exclusively for insurance agencies and insurance companies. We train your agency sales distribution force to close the gaps in the policyholder’s portfolio.  The end result is greater retention and increased profits!  Founded by a former insurance sales agency owner, we thoroughly understand your business, the insurance agency culture, its challenges and sales opportunities. Our mission is to ensure you develop a top performing insurance agency sales distribution force to execute your organizational goals while cross-selling to perfection.

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At Property Casualty Insurance Consultants (PCIC-LLC), we understand the policyholder’s buying process.  We train and coach your agency sales distribution force to focus on bringing the policyholder’s experience to life by listening, educating and connecting to close coverage gaps.

Cross-Selling to Perfection

What is cross-selling to perfection? It is having the ability to recognize coverage gaps during the policyholder’s interaction. It is having the confidence to seize the moment of opportunity to pivot to other insurance products–hence the saying, “Don’t leave money on the table.”

Our customized  sales techniques are critical to sales success and are essential for the staff to consistently identify and capitalize on opportunities to enhance the way a policyholder experiences the carrier brand and the agency value.  Utilizing our approach during the policyholder’s journey yields greater customer satisfaction and loyalty.

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